About Laser

1. What’s the wattage of the laser tube?
Beambox is equipped with a CO2 laser tube operating at 10,640 nm averages 40W for Compact, and 50W for the Pro.

2. What materials can Beambox cut and engrave?
BeamBox can cut and engrave on wood, leather, cardboard, acrylic, rubber, foods and more, the maximum cutting thickness is 10mm (varies by materials) for Compact. The Pro model can cut up to 12mm (varies by materials). Beambox can also engrave on anodized aluminum and stainless steel, but the power levels are not enough to cut.

3. Is it possible to cut deeper than the maximum cutting thickness stated in the specs?
In fact, you can. The maximum cutting thickness stated in the specs are referred to a single cut with an average speed. If you slow down the speed or re-do the cut, you can cut deeper. For example, the maximum cutting thickness for acrylic is 5mm, you can cut 10mm or deeper if you slow down the speed or re-cut several times.

4. Does the camera cover the complete work area?
Almost, the camera will miss the upper margin by 1cm. Please see the specs for the dimensions.

5. What safety precautions should I take?
Beambox is designed with various safety measures, such as smart lid detection and emergency power switch. Nevertheless, it is required that you never leave Beambox unattended while operating.

6. Can Beambox cut metal?
The power levels are not enough to cut, but it can etch on anodized aluminum and stainless steel with the use of our specialized coating.

7. What is FLUX Stainless Steel Coating?
You can engrave on stainless steel with Beambox only when it is coated with our specialized coating. Before you start, cover the material first with the coating for lasting results.

8. How do I vent the machine?
Beambox is equipped with an air pump and a powerful exhaust. The air pump prevents the material from catching fire while the exhaust extracts smoke and fumes.

9. What is the size of the work area?
The work area is 15.7” x 14.7” x 3.1“ (40 x 37.5 x 8 cm) / 23.6” x 14.7” x 3.1 (60 x 37.5 x 8 cm) There’s a honeycomb structure tray for materials that are up to 3 cm (1.18”) thick. The tray can be adjusted manually or removed to accommodate materials up to 8 cm (3.15”) thick.

10. Where should I put my Beambox?
The laser creates smoke and fumes when operating, we advise you pick a well-ventilated location and use the included exhaust hose for outdoor venting.

11. What maintenance procedures are there?
To ensure the quality of the laser engraving or cutting, you should check and clean the lenses and mirrors regularly. Usually once every week, but it depends on your usage and frequency. Lubricate the rails and check the water level of the cooling tank regularly.

12. Are there any consumables?
For general usage, the laser tube lasts 6 months to 1 year, The lenses and mirrors lasts 1 year or more under regular maintenance. If replacement is necessary, you can refer to our tutorial to change the parts on your own. We’re still working on the pricing and we will update them as soon as possible.

About Software

1. Is FLUX Studio free?
Yes, it is totally free. You’re more than welcome to download it even before receiving your Beambox. We’d love to hear your feedback!

2. What file types does FLUX Studio support?
FLUX Studio is compatible with JPG, PNG, SVG, and DXF.

3. What is the touch panel?
You can start, pause and stop task, control, and monitor the status of your Beambox all with a touch of the finger with the touch panel.

4. Can Beambox operate independently?
If you import the files to FLUX Studio first, the files will be uploaded to Beambox before starting the task, so you can disconnect your computer from Beambox anytime. You can also import the files to Beambox directly using USB or choose from the recent task list on the touch panel.

5. How to connect Beambox with my laptop?
You can connect via Wi-Fi or Ethernet.

6. What operating systems does FLUX Studio support?
FLUX Studio is compatible with Windows, macOS and Linux.